The Legal Operating Memoranda

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Topic

Workflow Automation

A collection of 2 issues

The Process Ownership Test for Legal Departments

Legal departments do not need dedicated owners for every process. They need a practical test for when informal ownership has stopped working and clearer accountability is required.

What Legal Technology Needs to Prove to the Business

Productivity pressure often gets translated too quickly into legal technology spend. But automating a bad process does not fix the process; it usually makes the bad process move faster. Before evaluating a tool, legal teams need to define the business outcome, the operating problem, and the workflow